~Customer Feedback~
See what the customer
have to say about my Service
"Customer Satisfaction at its highest!"
Over the years of Gold Prospecting, operating a small business and conducting outing and seminars I have met hundreds of wonderful people. Here is just what a few of them had to say about my service. If you were a customer and experienced great service, I would like to add your comments here. Contact me by email.
"Rob's Detector Sales guarantees
customer satisfaction before and after the sale!"
Call me to chat today - (623) 362-1459
|
Hi Rob Just wanted to drop you a quick note of thanks for the ultra fast service on the new Wallaby DD Pro that I got from you. I took it out Fri. to my favorite patch and got skunked, but was very impressed with its performance- sensitive, covers good ground, and very easy to pinpoint with. And Chris Gholson's videos should be a must have for any new detectorist. It has taken me a year and a half to learn most of that stuff by trial and error, and a lot of wasted time, but I learned a lot more still from the videos, and reinforced a lot of conclusions that I have made from my experiences. I wish that I had these videos a year and a half ago! Anyway, thanks for the great service, Rob's Detector Sales ROCKS! Thor
Riksheim |
|
“Thanks Rob - I’m very happy with my new Minelab SD2100v2! Very helpful phone calls, emails, product demonstration, field instructions and even a gold nugget with your help! Your service is first rate. You add a great deal of value to the Minelab name..."
--DJ
Hanson, Maricopa, Arizona |
|
Thanks You Rob, Got the coil and was amazed at the speed and trust, this is a wonderful community of gold hunters. It is good that trust and integrity still exists in this ol' world. Thanks!
Fred Mason |
|
Hi Rob, I want to thank you for meeting my ridicules delivery request when I ordered my Minelab GP3000. Most vendors, when out of stock, would ask the customer to wait until their stock delivery order was received and then schedule the customers order after that. However, you found another vendor with stock and had them ship my order so I could have the unit when I wanted it. This is the hallmark of a great vendor, one that puts the customer first. Thank you for your excellent service.
Douglas Beskow |
|
"Rob, thanks for the recommendation. You were sure right about the DetectorPro headphones. I will absolutely come back to Rob’s Detector Sales next time I need more equipment because doing business here is a pleasure!" (That isn't no exaggeration, either.)
Scott |
|
"It has been almost a
year since I first met you and purchased a variety of coils and
tools. I just want to say thank you for the helpful hints and
tips. You always make time to chat about prospecting, whenever
I call, e-mail or just drop in unannounced. After such a short
time and only a few meetings I feel that I know you and trust
you like a close friend."
God Bless, |
|
"I have bought a few of the fine products Rob handles. Rob should have named his business "ROB'S CUSTOMER SATISFACTION DETECTOR SALES" rather than Rob's Detector Sales.
One of
the coils I bought from him was (in my mind) defective. He
personally drove several miles to deliver a new Coiltek
Wallaby and exchanged the coils. As it turned out, there was
nothing wrong with the original coil. The problem was with
me. But Rob has another satisfied customer, which seems to be
one of his main objectives.
Thanks
Rob, |
|
"I just
wanted to say thank you. Not only do you provide great products
but go above and beyond with customer service. The extra
attention and personal instruction you provide has been
invaluable and I can't thank you enough for including me in
several prospecting trips! Not only have I bought some excellent
products but I feel I have made a good friend. I would be happy
to refer anyone to Rob's Detector Sales." |
|
"I just
purchased a new Minelab GP3000 from Rob's Detector Sales and was
astonished with the service I received. Rob spent several
hours on the phone, not knowing I was even going to purchase
from him. The amount of knowledge and help before the
purchase was more than convincing. We scheduled an outing
for lessons, and I found my first Arizona nugget with the new
GP3000. Rob's service before and after the purchase was
A+. |
|
"I first met Rob about four years ago after purchasing a VLF
detector from him. Let me tell you I was impressed with his
knowledge of metal sensing technology (especially Pulse
Induction) and his passion for gold nuggets. Recently, I made
the jump from VLF to PI technology and Rob has been very
helpful. Up to this time, I have been using VLF technology
for the last 10 years and I realize now I should have had the
PI technology in my arsenal. Rob thanks for supplying me with
the "Wallaby" coils they have worked wonders over the stock
coils! In addition, thanks for answering my many questions
regarding the new Minelab GP 3000. You are truly a
professional when it comes to PI technology, I look forward to
having you participate on my next archaeological project." |
|
"Whether you are a
novice, or just updating your equipment, Rob's experience with what he
sells, gives you a quantum leap to successful nugget shooting. The
knowledge he will share with you is worth more than the hardware you'll
buy from him." |
|
"I've known Rob Allison for about a year now, and recently became one of
his customers. Rob knows his detecting products, and backs up his great
prices with great customer service. He is a dealer you can trust." |
|
"I just want to drop you a line to say
thank you for your top notch customer service and products. The GP
Extreme I purchased from you is the best investment I have made in gold
prospecting equipment in many years. In returning to several of my old
worked out spots I have found numerous gold nuggets my other detectors could
not find. Your willingness and drive has to keep your customers happy
is second to none. I am completely satisfied with my purchase and
would recommend anyone to you. Happy hunting my friend." |
|
“Being
a thrifty guy I found Rob’s deal impossible to beat, and after the purchase
the service was top notch. Now I consider Rob a good friend and enjoy
running into him in the field. When it’s time to replace the old GP Extreme
or buy a new coil you can bet I will check With Rob Allison “ |
|
"I have been a nugget hunter
for 7 years. I met Rob while I was in Phoenix. I decided to
purchase a GP Extreme from him. On my first hunt I found five pieces of
gold for a total of one ounce. The largest piece weighed 12.2 dwt.
The Extreme and Rob's service and help have improved my finds beyond my
expectations. Thank you Rob." |
|
"Rob is
first rate, not just in the way he treats his customers, but in his
knowledge, experience and success in the field. Not only did Rob give me
an unbeatable deal on a GP extreme and subsequent accessories, he's
become a trusted friend and a great nuggetshooting partner." |
|
"I have only purchased a
couple of small items from Rob, but have known him for several years and
find him to be conscientious and fair in all his dealings. I will
buy from Rob anytime!" |
|
"Thank You
all for your fine compliment!" |